Older versions of the IMG License Manager have two buttons - if your system looks like this, please follow the steps in this Tech Item (QL0116120834).
If your system looks like this, follow the steps below:
If you install a valid IPL product on a new system, it will need a license for that system. If you run the IMG License Manager (Licensing Information icon), and it shows as unlicensed, follow the sequence below to license your system.
Using Joystick-To-Mouse as an example, when you run the IMG License Manager, you will see:
Licensing takes 2 events - Adding your system to your Build-A-Board.com account, then retrieving the license from the account back to your system, so the system will have a license.
On the newest versions, you will see the Account Credentials dialog - this streamlines the 2 steps, and can be automatically filled with an ACCOUNT.TXT file (for large deployments). If you already have a Build-A-Board.com account, enter your credentials here - if not, just click OK to purchase a license or create an account. If your credentials are accurate, account is valid, has licenses available, you will next see the final step below - "Licensed Version" indicating your system is now licensed.
Once you click on the Retrieve System License, if your system has not yet been added to your account, your browser will open, and go to the Build-A-Board.com account options. If you have purchased the IMG Personal License, simply use the top option (Add This System to your Account) and enter your e-mail/password for your Build-A-Board.com account (from your Welcome to Build-A-Board e-mail):
Notes: If you do not know your e-mail/password, you can use the options at Build-A-Board.com to reset your password. Be sure you can logon to your account before adding a system to your account. If you do not have an account, you will want to Purchase a License. See the options lower on the page for purchasing a license. For other issues, please contact IMG Customer Service.
After you enter your e-mail and password, and click on "Add this System", you will see:
Switch from your browser to the IMG License Manager, and now when you click the Retrieve System license, your system license will be at your Build-A-Board.com account At this point, return to the IMG License Manager, and click on Retrieve System License:
You should then see:
If you are unable to add a new system, you may have reached the maximum number of system for your account. Depending on your circumstances, you may want to purchase additional system licenses, or upgrade your account or license. For further details, refer to the IMG Personal License
|Product: General Issue
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