If you install a valid IPL product on a new system, it will need a license for that system. If you run the IMG License Manager (Licensing Information icon), and it shows as unlicensed, follow the sequence below to license your system.
Using My-T-Soft Basic as an example, when you run the IMG License Manager, you will see:
If you click on Retrieve System License
and your system is not already added to your account, you will see:
For certain products, you may want to confirm you are in the IMG Personal License Mode - see "Additional License Options / Support" and make sure the checkbox is checked:
To license this system, click on the Purchase/Apply License Now to Apply a license to this system:
This will open your browser, and go to the Build-A-Board.com account options - use the top option (Add This System to your Account) and enter your e-mail/password for your Build-A-Board.com account (from your Welcome to Build-A-Board e-mail):
Notes: If you do not know your e-mail/password, you can use the options at Build-A-Board.com to reset your password. Be sure you can logon to your account before adding a system to your account. If you do not have an account, you will want to Purchase a License. For other issues, please contact IMG Customer Service.
After you enter your e-mail and password, and click on "Add this System", you will see:
At this point, return to the IMG License Manager, and click on Retrieve System License:
You should then see:
If you are unable to add a new system, you may have reached the maximum number of system for your account. Depending on your circumstances, you may want to purchase additional system licenses, or upgrade your account or license. For further details, refer to the IMG Personal License
|Category: Licensing||Type: Question/Answer||Product: General Issue|