Please refer to this IPL Tech Support item License Support IL0115120830 - it may be necessary to use a higher privileged executable (i.e. WordComplete.highestAvailable.exe) to have WordComplete correctly see the valid license. You may also wish to check compatibility setting and ensure you are not running in a compatibility mode which may affect the normal operation. Note that the WordComplete executable separately runs and launches LICENSE2.exe to see the valid system license - if for some reason WordComplete does not have the permissions to run a separate executable (due to user or group policy settings), the running WordComplete will not see a valid license.
|Category: Using||Type: Problem/Resolution||Product: WordComplete||Version: 1.20|