In My-T-Pen, there are two common issues that may be related to this.
1) The save position only saves the top/left opening position, not the current layout. In general, we recommend the user save settings (which preserves size/layout configuration), and then save position. (This is original My-T-Pen)
2) Sometimes on XP/2000 the user only has read-permissions, and can't actually save to the file. Either an administrator has to do the update, or the user must be given proper permissions. This relates to My-T-Pen and custom layouts.
If this, on the other hand, is related to the custom layout built by Build-A-Board, then there are other options. In Build-A-Board itself, as part of the layout, the opening screen position can be set.
In all cases, the KEYBOARD.KBF determines the layout / screen position. If something is preventing (i.e. permissions) this file from being updated, then this needs to be resolved.
Original ID: IB253144
|Category: Basic Configuration||Type: Information||Product: My-T-Pen|