If you install a My-T-Soft on a new system, it will need a license for that system. If you run the IMG License Manager (Licensing Information icon), and it shows as unlicensed, follow the sequence below to license your system.
- If the system you wish to license does NOT have internet access, please refer to this tech item QL0117120884
- If you need to install Click here to Download My-T-Soft
- To verify your Build-A-Board.com e-mail/password , Click here to logon to your account
- If you need to purchase a license, click on the "Retrieve System License" and scroll down to select purchase option
Using My-T-Soft 1.90 as an example, when you run the IMG License Manager, you will see:
When you click on Retrieve System License
If your system does not have a license (new system), this will open your browser, and go to the Build-A-Board.com account options - use the top option (Add This System to your Account) and enter your e-mail/password for your Build-A-Board.com account (from your Welcome to Build-A-Board e-mail):
After entering your e-mail address and password, and a System Name, click on "Add This System"
Notes: If you do not know your e-mail/password, you can use the options at Build-A-Board.com to reset your password. Be sure you can logon to your account before adding a system to your account. If you do not have an account, you will want to Purchase a License. For other issues, please contact IMG Customer Service.
After you enter your e-mail and password, and click on "Add this System", you will see:
At this point, return to the IMG License Manager, and click on Retrieve System License again to download your system license:
You should then see:
If you are unable to add a new system, you may have reached the maximum number of systems for your account. Depending on your circumstances, you may want to purchase additional system licenses. If you cannot resolve your issue, please contact IMG Customer Service
|Category: Licensing||Type: Question/Answer||Product: General Issue|