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SmartClick Frequently Asked Questions

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General


What is SmartClick? Who uses SmartClick?

If all you can do is point (i.e. move) the mouse cursor, then you can completely operate Windows with SmartClick! SmartClick clicks (or triggers other selectable actions) by hovering the pointer (mouse cursor) over a target within the Jitter Distance for the Dwell Time. While intended primarily for users that cannot use (or have difficulty using) buttons or switches, but can still move the mouse cursor via mouse, trackball, joystick, eye-tracker, etc.; SmartClick also provides features for users that can single-click, but can not double-click; and touchscreen/stylus users that need access to double-clicks, middle-click, right-clicks, drags, etc.

How do I use SmartClick?

SmartClick uses the concept of dwell (or hover timer). By moving the mouse cursor to a particular point on the screen, a user-settable dwell timer begins counting down. If the mouse cursor is not moved within the dwell timer period, the selected action is triggered. By default, SmartClick sends a left-click (selection click), but also provides up to 17 additional functions on a customizable palette of actions, such as double-click, drag, middle-click, right-click, move, Activate/Idle, etc., etc.

I have trouble stabilizing the mouse cursor - how will SmartClick operate for me?

SmartClick has a user-settable Jitter distance that provides a buffer zone for users that shake or jitter the mouse while hovering.

How do I know it will work for me? Where can I learn more about SmartClick?

Download a demo - we strongly recommend that users try any of our enhancement software by using it with our free, limited run-time demos. Everything is contained in the demo, including context sensitive help, advanced notes, configuration options, details, feature list, etc., etc.


Software


Do I need special drivers or special equipment?

No - everything you need is included with SmartClick for all versions of Windows. Your your pointing device may require special software from the manufacturer - check with the device's manufacturer for more information.

Is this a driver and will it conflict with other software that is running on the PC?

No - all software released by IMG is considered to be Windows applications, and operates above the hardware drivers - there is no possibility of conflict.


Features & Functions


What are the differences between the demo version and the retail copy of the Software?

The demo runs for about an hour, and then pops up a "Demo" window, and will not operate unless it is closed & restarted. The licensed version runs without this interruption.

What about technical support and program updates?

Unlike shareware based or grant funded products, which cannot provide sufficient income to maintain a full-time company with adequate test and support capabilities (because the developer is holding down a full-time job, or the grant period ends), IMG has been providing onscreen keyboards and pointing device utilities since 1993. A large part of our business is in developing utilities that are ultimately bundled by pointing devices manufacturers under their own name. With international distribution on every continent, IMG's products are used by consumers, corporations, commercial and industrial manufacturers, educational institutions, and government agencies worldwide. This means quality products, with quality support, and timely updates.



IMG Home PageIMG ProductsProduct DownloadsOrdering InformationTechnical Support and Frequently Asked QuestionsDeveloper's Corner and UtilitiesAbout IMG
CustomersIMG ResellersMedia InformationIMG Events / Trade ShowsUseful LinksIMG Contact InformationIMG Information / Policies