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Commonly Asked Questions

Compatibility

1. Does My-T-Touch work with all Windows Applications?

Yes.

2. Does My-T-Touch run in DOS?

No, My-T-Touch is a Windows Application, although you may operate DOS applications in a DOS Window. For example, try the DOS Macro Panel to see the command prompt in a window.

Display

3. My-T-Touch covers too much of my Window. What can I do?

a) Resize and/or reconfigure My-T-Touch. b) My-T-Touch can be minimized to a button, and will reside in the upper left corner of your active window. This way you can quickly open the My-T-Touch window when you need it. c) Set your second or third Mouse Button to "Look Through My-T-Touch." d) Work with Developer's Kit to allow on-demand display

4. Why doesn't My-T-Touch open the way I last closed it?

My-T-Touch always opens and first displays with the settings that are saved. To assure that My-T-Touch opens the way you desire, configure My-T-Touch and then Open the My-T-Touch Menu, Select "Current Settings" and then Select "Save Current Settings" from the pop-up Menu. My-T-Touch will now remember these settings and open with the current configuration. You can also save the Screen position where My-T-Touch first appears by Saving Current Position from the My-T-Touch Menu. Note that the Developer's Kit allows extrenal control of settings If there are pre-defined configurations & settings that are controlled externally via another application, then this may override the default action of the software. Check with your system administrator for more details.

5. My-T-Touch Interferes with my application's Display. What can I do?

Some Windows Applications do not handle the screen display properly, and don't expect any other window to be displayed over the applications' window. Since My-T-Touch can display over any window, sometimes a display conflict can occur. Refer to the Advanced User Information .

My-T-Touch Operation

6. How do I view the Cursor in the Magnifier?

The Magnifier Cursor indicator is Set On in Setup-Configuration-Panels.

7. When I press a key on My-T-Touch it doesn't do what I expect (or does nothing). What is the problem? Usually this occurs when the key pressed on My-T-Touch actually does nothing in the active window, or what you didn't expect - verify this by using your computer's actual keyboard. Remember that only one window can be active at a time, and the active window receives all keyboard and My-T-Touch keystrokes.

8. Why doesn't the pause key work?

Due to the nature of the Windows operating environment, most applications can not stop the operation of the system in an acceptable manner. My-T-Touch actually does send the proper Windows Keyboard Events, but most applications ignore this key.

9. Why doesn't the Print Screen Key print the whole screen?

The Print Screen Key on My-T-Touch captures the image of the Active Window. Maximize the window by pressing MAX on the My-T-Touch Windows Control Panel, and then use the Print Screen Key.

10. My Macro doesn't work properly. What is the problem?

The Keystroke macro feature is relatively easy to setup and use, however doing complex keystroke macros can be tedious. First, verify the keystroke combinations and sequence by using My-T-Touch to perform the Macro, then verify that the sequence is exactly the same in the Macro entered. Also, when working with Alt, Control, and Shift keys you must be extra careful that the down and up keystrokes correspond properly to the way the application expects the keystrokes. For example, to do an [Alt]-F you must use [Alt-Down]F[Alt-Up]. It may be necessary to use lowercase letters instead of uppercase to work properly within certain applications. Note that a My-T-Touch Keystroke Macro character represents a Key-Down, and Key-Up sequence. Finally, make sure that the Caps lock is in the same state as the Keystroke Macro recording. Also see notes in the Build-A-Macro section, and Advanced User Information.

11. Why does My-T-Touch Move its position for certain windows?

My-T-Touch senses the active window. When the active window is a certain type of window, My-T-Touch will act in certain ways, as configured in the initialization file. For example, My-T-Touch moves off of Windows Dialog boxes, so the information required by the application is not obscured by My-T-Touch. All of these settings can be modified, but a certain level of understanding of Windows is required. Refer to Operation Options and/or Advanced User Information .

Memory

12. How Much Memory does My-T-Touch use while running?

This depends on your screen display colors (16, 256, etc.), and the current My-T-Touch configuration. Normal operation requires less than 100K RAM. If My-T-Touch runs slow or you have memory problems see "System Memory Note" in the Advanced User Notes.

13. Is My-T-Touch a TSR (Terminate and Stay Resident)? [the original product was released so long ago that this was once a commonly asked question - it is left here for perspective]

My-T-Touch is a normal Windows Application. Nothing stays resident once My-T-Touch is Closed.

International Operation

14. What do I need to do to operate My-T-Touch with an International Keyboard layout?

You must select the desired keyboard display for My-T-Touch and then set the proper keyboard layout in the Windows Control Panel for proper operation.

15. Does My-T-Touch Translate?

No.

Input Devices

16. Can I Operate my Computer without a Keyboard?

Yes, but special BIOS may be required. Most systems allow your computer to boot-up without a Physical Keyboard - sometimes this isn't intuitive, and may require settings for errors rather than the keyboard. As long as Windows is automatically started, you may run My-T-Touch on a system without a keyboard.

17. Does My-T-Touch require a Mouse?

No, but My-T-Touch does require at least some type of pointing device that emulates a mouse to the extent that the user can move the cursor and click on at least one button. Most Touchscreen and Pen drivers support this type of interface. Contact your touchscreen or pen manufacturer for more information on compatible drivers.

18. Does My-T-Touch require any special drivers?

No. My-T-Touch works with all standard Windows drivers supplied by all well-known touchscreen manufacturers / dealers.

19. Does My-T-Touch operate with pens, joysticks, touchscreens, digitizer pads, and other pointing devices?

Yes, as long as they truly emulate the mouse cursor movement and mouse button clicks. Contact Innovation Management Group, Inc. regarding My-T-Mouse®, My-T-Pen®, My-T-Touch® & My-T-Soft®.


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