Use updated IMGLM.EXE
- IMPORTANT: This may only be used in conjunction with Intellution's iFix, etc. This is only provided here as a convenience for IMG's My-T-Soft users. You may already have this update! ALL TECHNICAL SUPPORT ISSUES WITH THIS VERSION SHOULD REFER TO GE Fanuc Automation / Intellution.
- Download IMGLM.EXE (zipped as IMGLMINT.ZIP) 22K 7/27/05 (MD5: EB99308AB8D7ED33F77DF49A67F84DBD)
- Instructions:
- 1) On the server, Go into the IMG License Manager (Licensing Information icon), and "Stop" the service, then "Remove" the service. You may leave this open.
- 2) From the Command Prompt (CMD) or Windows Explorer, go into the MYTSOFT folder (\Dynamics) (or current location of IMGLM.EXE).
- 3) Rename IMGLM.EXE to IMGLM.173
- 4) Copy / extract the new IMGLM.EXE from the downloaded file and place updated IMGLM.EXE into the MYTSOFT folder
- 5) From the License manager, Select "Install", then "Start"
- Notes:
- Windows Server 2003, SP1 requires this update for proper operation. Earlier versions of Windows may also experience the license manager shutting down, in which case this update should be applied.
- Certain events may trigger the service control manager to contact the IMG License Manager, including user logons, or other activities on the server. At some point during Microsoft's updates, instead of ignoring the current state response of 0, the service control manager treated this as an error & shut down the service. Earlier versions of Windows simply ignored this response. The update to IMGLM.EXE changes the response code given to the service control manager, since it appears to have gotten very particular & reacts strongly to the default response of 0, which worked for many years prior to these updates by Microsoft.
- This update should only be applied if you experience the problem listed above. If there is any issue with the update, please revert back to the original file (e.g. rename IMGLM.173 to IMGLM.EXE) & contact IMG Technical Support.
Original ID: PC203362
Category: Common | Type: Problem/Resolution | Product: My-T-Soft TS | Version: 1.73 |
Use updated MYTSOFT.EXE
- IMPORTANT: This may only be used in conjunction with Intellution's iFix, etc. This is only provided here as a convenience for IMG's My-T-Soft users. ALL TECHNICAL SUPPORT ISSUES WITH THIS VERSION SHOULD REFER TO GE Fanuc Automation / Intellution.
- Download MYTSOFT.EXE (zipped as MTS173INT.ZIP) 140K 9/4/08 (MD5: E8441D9CAD63132C6A0A769BBC355ECE)
- Instructions:
- 1) On the server, Go into the IMG License Manager (Licensing Information icon), and "Stop" the service. You may leave this open. In several minutes all My-T-Soft keyboards and MYTSOFT.EXE processes will close.
- 2) From the Command Prompt (CMD) or Windows Explorer, go into the MYTSOFT folder (\Dynamics) (or current location of MYTSOFT.EXE).
- 3) Rename MYTSOFT.EXE to MYTSOFT.173
- 4) Copy / extract the new MYTSOFT.EXE from the downloaded file and place updated MYTSOFT.EXE into the MYTSOFT folder
- 5) From the License manager, Select "Start"
- Notes:
- This update should only be applied if you experience the problem listed above. If there is any issue with the update, please revert back to the original file (e.g. rename MYTSOFT.173 to MYTSOFT.EXE) & contact IMG Technical Support.
- This fix was incorporated at the 1.75 release of My-T-Soft TS. This specific version is ONLY for users running the older GE Fanuc / Intellution iFix 1.73 version.
Category: Common | Type: Problem/Resolution | Product: My-T-Soft TS | Version: 1.73 |
Notes:
As seen in ...