IMG Home PageIMG ProductsProduct DownloadsOrdering InformationTechnical Support and Frequently Asked QuestionsDeveloper's Corner and UtilitiesAbout IMG
CustomersIMG ResellersMedia InformationIMG Events / Trade ShowsUseful LinksIMG Contact InformationIMG Information / Policies
Translate




Commonly Asked Questions

Compatibility

1. Does My-T-Pen work with all Windows Applications?

Yes.

2. Does My-T-Pen run in DOS?

No, My-T-Pen is a Windows Application, although you may operate DOS applications in a DOS Window. For example, try the DOS Macro Panel to see the command prompt in a window.

Display

3. My-T-Pen covers too much of my Window. What can I do?

a) Resize and/or reconfigure My-T-Pen. b) My-T-Pen can be minimized to a button, and will reside in the upper left corner of your active window. This way you can quickly open the My-T-Pen window when you need it. c) Set your second or third Mouse Button to "Look Through My-T-Pen." d) Work with Developer's Kit to allow on-demand display

4. Why doesn't My-T-Pen open the way I last closed it?

My-T-Pen always opens and first displays with the settings that are saved. To assure that My-T-Pen opens the way you desire, configure My-T-Pen and then Open the My-T-Pen Menu, Select "Current Settings" and then Select "Save Current Settings" from the pop-up Menu. My-T-Pen will now remember these settings and open with the current configuration. You can also save the Screen position where My-T-Pen first appears by Saving Current Position from the My-T-Pen Menu. Note that the Developer's Kit allows extrenal control of settings If there are pre-defined configurations & settings that are controlled externally via another application, then this may override the default action of the software. Check with your system administrator for more details.

5. My-T-Pen Interferes with my application's Display. What can I do?

Some Windows Applications do not handle the screen display properly, and don't expect any other window to be displayed over the applications' window. Since My-T-Pen can display over any window, sometimes a display conflict can occur. Refer to the Advanced User Information .

My-T-Pen Operation

6. How do I view the Cursor in the Magnifier?

The Magnifier Cursor indicator is Set On in Setup-Configuration-Panels.

7. When I press a key on My-T-Pen it doesn't do what I expect (or does nothing). What is the problem? Usually this occurs when the key pressed on My-T-Pen actually does nothing in the active window, or what you didn't expect - verify this by using your computer's actual keyboard. Remember that only one window can be active at a time, and the active window receives all keyboard and My-T-Pen keystrokes.

8. Why doesn't the pause key work?

Due to the nature of the Windows operating environment, most applications can not stop the operation of the system in an acceptable manner. My-T-Pen actually does send the proper Windows Keyboard Events, but most applications ignore this key.

9. Why doesn't the Print Screen Key print the whole screen?

The Print Screen Key on My-T-Pen captures the image of the Active Window. Maximize the window by pressing MAX on the My-T-Pen Windows Control Panel, and then use the Print Screen Key.

10. My Macro doesn't work properly. What is the problem?

The Keystroke macro feature is relatively easy to setup and use, however doing complex keystroke macros can be tedious. First, verify the keystroke combinations and sequence by using My-T-Pen to perform the Macro, then verify that the sequence is exactly the same in the Macro entered. Also, when working with Alt, Control, and Shift keys you must be extra careful that the down and up keystrokes correspond properly to the way the application expects the keystrokes. For example, to do an [Alt]-F you must use [Alt-Down]F[Alt-Up]. It may be necessary to use lowercase letters instead of uppercase to work properly within certain applications. Note that a My-T-Pen Keystroke Macro character represents a Key-Down, and Key-Up sequence. Finally, make sure that the Caps lock is in the same state as the Keystroke Macro recording. Also see notes in the Build-A-Macro section, and Advanced User Information.

11. Why does My-T-Pen Move its position for certain windows?

My-T-Pen senses the active window. When the active window is a certain type of window, My-T-Pen will act in certain ways, as configured in the initialization file. For example, My-T-Pen moves off of Windows Dialog boxes, so the information required by the application is not obscured by My-T-Pen. All of these settings can be modified, but a certain level of understanding of Windows is required. Refer to Operation Options and/or Advanced User Information .

Memory

12. How Much Memory does My-T-Pen use while running?

This depends on your screen display colors (16, 256, etc.), and the current My-T-Pen configuration. Normal operation requires less than 100K RAM. If My-T-Pen runs slow or you have memory problems see "System Memory Note" in the Advanced User Notes.

13. Is My-T-Pen a TSR (Terminate and Stay Resident)? [the original product was released so long ago that this was once a commonly asked question - it is left here for perspective]

My-T-Pen is a normal Windows Application. Nothing stays resident once My-T-Pen is Closed.

International Operation

14. What do I need to do to operate My-T-Pen with an International Keyboard layout?

You must select the desired keyboard display for My-T-Pen and then set the proper keyboard layout in the Windows Control Panel for proper operation.

15. Does My-T-Pen Translate?

No.

Input Devices

16. Can I Operate my Computer without a Keyboard?

Yes, but special BIOS may be required. Most systems allow your computer to boot-up without a Physical Keyboard - sometimes this isn't intuitive, and may require settings for errors rather than the keyboard. As long as Windows is automatically started, you may run My-T-Pen on a system without a keyboard.

17. Does My-T-Pen require a Mouse?

No, but My-T-Pen does require at least some type of pointing device that emulates a mouse to the extent that the user can move the cursor and click on at least one button. Most Touchscreen and Pen drivers support this type of interface. Contact your touchscreen or pen manufacturer for more information on compatible drivers.

18. Does My-T-Pen require any special drivers?

No. My-T-Pen works with all standard Windows drivers supplied by all well-known touchscreen manufacturers / dealers.

19. Does My-T-Pen operate with pens, joysticks, touchscreens, digitizer pads, and other pointing devices?

Yes, as long as they truly emulate the mouse cursor movement and mouse button clicks. Contact Innovation Management Group, Inc. regarding My-T-Mouse®, My-T-Pen®, My-T-Touch® & My-T-Soft®.


IMG Home PageIMG ProductsProduct DownloadsOrdering InformationTechnical Support and Frequently Asked QuestionsDeveloper's Corner and UtilitiesAbout IMG
CustomersIMG ResellersMedia InformationIMG Events / Trade ShowsUseful LinksIMG Contact InformationIMG Information / Policies