In general, this is a caused by a mismatch between the configuration file (MYTPEN.INI) and the keyboard layout file (KEYBOARD.KBF). One possible solution is to reset the files - go into My-T-Pen Setup | Configuration | Special Options | Return to installation defaults. Another possible solution is to reset these files. Once the My-T-Pen is opened correctly, position where you want it, and from the menu select BOTH Settings | Save Current Settings, and Position | Save Position - then close My-T-Pen & restart.
Original ID: PU253812
|Category: Using||Type: Problem/Resolution||Product: My-T-Pen|